At The Retreat, we are always pleased to hear 'how we did' from our customers, it's a very important part of what helps us to continuously improve our service. We can only better ourselves through the positive and negative comments from our customers and we do strive for perfection.
If you've had an experience here, we would love to read your comments and any suggestions on how we could improve our service. All comments are gratefully appreciated.
All reviewers will receive a discount voucher!
My wife has been here on many occasions. Everytime she has had an amazing experience and come home super happy. She said staff are friendly, rooms and treatments amazing. I would recommend purley on the basis that your wife/partner will come home Uber happy.
Excellent salon, wonderful staff and always a very warm welcome and excellent service.
I see the chiropractor there she is amazing always sorts me out and I leave there like a new man happy days
Always lovely experience at The Retreat.all the staff are very friendly x
I had a...
I had a full body massage and I felt so relaxed more than I have in ages.
Aroma therapy massage
Had the best massage with Abi this afternoon. She really knows her stuff, answered all my question. Really worked on my tense neck/shoulders and tight muscles in my lower legs. Came home so relaxed had to have a nap. Can't wait for the next one
Friendly, relaxing place
Have recently discovered how great gel nails are. The Retreat was recommended by a friend who has treatment there. Have lovely relaxing time having my nails done. You're treated like a friend as soon as you go in. Have recommended to another friend. As we have our nails done at same time we go up together. Rachael does my nails & I come out feeling truly pampered. Will be trying other treatments as well in the future
My home from home for relaxation
The retreat is a welcoming and relaxing place to go and the staff are so friendly. I wouldn't go anywhere else for my treatments.
Still great !
I first did a review for the Retreat in 2015 and thought it was important to update the review. All I can say is I am still going so that must be a sign of great service and a satisfied customer.
All the team are funny, friendly and professional.
Will definitely continue to visit here.
Always made special
We have used the Retreat for many years and no matter if you just going in to have your eyebrows sorted or a lovely massage you are "always" treated special. Lovely staff who always look after you - well done girls xx
Just had the most amazing Indian head massage by Rio. Feeling incredibly relaxed.
I have been having Gel nails once a month for the last few years at first with different girls until Raechel got stuck with me! Wouldn't go anywhere else for anything unless I had to. All the girls are awesome!
Make you feel at home and after so long almost a part of the family and the quality of the work is also first rate!
lovely relaxing place, had the luxury pedicure. Feeling lovely and soft and great choice of colours.
Amazing results - Experienced technicians - Luxurious experience
I as a male have been going to The Retreat for 2 years.
I have always found them very professional and would recommend them to anyone.
I have been going to The Retreat for over 20 years and have never been disappointed with any of the treatments. I have been to other beauty salons and they have not come close to The Retreat for the quality of the treatments and the expertise of the staff. I would not hesitate to recommend The Retreat to others.